Four Ways Social Media Professionals Can be More Effective

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This article was originally published by Front Office Sports. 

Social media marketing strategy and planning have come a long way since the “Wild West” days of the early 2000s. Gone are the days of doing social media just to do social media. You can’t say you have a Facebook page, or Instagram and Twitter account and not build a strategy around them.

You may be surprised to find that PR and #smsports pros still struggle with certain aspects of social media. Whether it is trouble showing ROI, lack of support or resources, or frustrations with the ever-changing platforms that exist.

All of these factors play in to a team, company or brand having to constantly re-evaluate their social media strategies and goals.

In a recent dialogue with #smports and #highered pro Chris Yandle, he brought up some great points about some of the hardest elements that PR pros struggle with when it comes to social media.

His quote was perfect . . . “Too many PR people treat social media like a megaphone rather then a conversation.” That is so spot on. Many brands and companies still treat social like a one way conversation. Using the old “spray and pray” method, they just shout their messaging and don’t try to make their content “social” at all.

So, when trying to make sense of how PR pros can get better, Chris listed four elements they need to concentrate on more to be effective. Allow me to elaborate on Yandle’s thoughts and present the four ways social media pros can be more effective on social media.

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Strategy

I’ll say it again, you can’t just do social media to do social media. It’s not a place to just dump press releases and news stories. It’s not a place where you consistently cross link to content from other platforms and not make it unique. Social media has to tie in to your overall goals. It has to help answer the “why” or the “what” behind your goals.

It has to help serve a purpose. What are you trying to accomplish? What are your growth goals? What are your revenue goals? Do you want more fan engagement? What content are fans telling you they want? You have to build a strategy to help achieve these goals with social media. I know for a fact that companies and athletic departments are filled with many talented leaders and thinkers. Get them together and build a comprehensive strategy that ties social media to your business goals.

Planning

Once you have a sound social strategy that aligns with your goals, you must develop a plan to execute said strategy. Too many people fall into the trap of figuring out the “why” and “what” behind their social efforts, but then fail to plan accordingly and fall into the same pattern of content. Planning also means you need to consistently evaluate your reporting data and analytics.

You know what they say . . . “The best-laid plans of mice and men often go awry.” You must be diligent in your reporting and evaluate the success of your plans with data. Don’t be afraid to test and learn, but always evaluate what is working with data-based decisions.

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Content Curation

I’m sure you’ve heard this term thrown about plenty, but how many PR and #smsports pros actually know what it is or how it is beneficial? Content curation is the process of gathering information relevant to a particular topic or area of interest.

A good PR strategy must include organizing and sharing the best and most relevant content on a specific issue. This is content curation. What are your fans saying about your team or brand? Can it be leveraged to help tell your story? What are the popular subjects being discussed in your subject matter area? How can you position yourself in that space? A good content curation process will definitely help set your social media apart from your competitors.

Being Social

You would think being social on social media is a given. You’d be wrong. I can’t echo Yandle’s thoughts enough, that “too many people treat social media like a megaphone and not a conference call.” There are so many opportunities on social media to interact and delight your fans or targeted personas by listening and responding to them. Be authentic. Tell stories. Ask questions. Listen and respond.

Be sure to track the conversation around specific phrases or words that are important to your company. Then leverage them to discover opportunities on how to better serve your targets and create better content for them. You’ll be impressed at how your platforms will grow in both audience size and engagement when you are truly social and conversational with your content.

We all should have a goal of getting better everyday. Try to something new. Inch closer to those campaign goals. Evaluate your data and see what’s working. Network and meet someone new. Constantly strive for improvement.

All of these things should be considered when you’re working through your social media strategy. By thinking strategically about social, you’ll be able to impress your bosses who may still not “get it.” You will not only be able to show them the plans in place to succeed, but the results they want to see that affect their bottom line. You can’t ask for much more than that can you?

 

Your Career May Be A Jungle Gym…And That’s OK

A popular book on the #SBBX and one my wife read this summer is Sheryl Sandberg’s thought-provoking book, Lean In: Women, Work, And The Will To Lead. It’s a great read for working women and for the men who are married to them.

One of the more popular quotes from the book, one which we have discussed at length, is the following: “A jungle gym scramble is the best description of my career. I could never have connected the dots from where I started to where I am today.” She attributes the metaphor to Fortune magazine editor Pattie Sellers.

She’s totally right. We grow up hearing about the “career leader” and how your career should be a “climb to the top” or at least a climb to a level that makes you happy and secure. I had this mindset for most of my early professional career. It was all I knew really. But, if I had to do things over again, I’m positive I would approach my career differently.

The era of employment for life with one company is over. Workers now switch from job to job much more frequently in search of grafter fulfillment and compensation. Today, the average person changes jobs 10 to 15 times (with an average of 12 job changes) during his or her career. Most workers spend five years or less in every job, so they devote more time and energy transitioning from one job to the next.

That is why approaching job searches must be done differently these days and consistent networking is a must. You also have to be agile as you track and adjust to job market trends.

So how do you go about having this agile mindset? How do you plan for professional development and not just career planning? Let me provide a few examples I now employ during my career shifts that I wish I had been more cognizant of from the jump.

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Stay Relevant I’ve written this previously, but staying relevant by learning to code, getting various certifications and learning the basics of video production and photography are great ways to stay up to date on industry trends. Many companies today look for talent that is experienced in wide areas of expertise. Always learning new things and staying relevant in the skills that industry HR people are looking for will help you as you look to advance your career.

Be Mindful of Your Social Media Presence — I have many thoughts on “personal branding” which I hope to write about for FOS soon, but I did want to touch on the topic here. Whether you realize it or not, everything you post on social media can help form people’s opinions of you. Therefore, it is your choice to either actively control and shape your personal brand, or let others do it for you. You need to be your best advocate because how you present yourself online could determine future leadership or career opportunities.

Take Advantage of Lateral or Downward Moves — This one may seem counterproductive, but career opportunities come in all shapes, sizes and directions. This is really what can turn your career path into a career jungle gym. During my time searching for new employment I’ve spoken with many people who arrived to their current position by moving laterally within a company or even down, to then progress in a different department. These moves also allow you to see the bigger picture of your business or brand from another point of view. Always stay open to the opportunities that present themselves. You never know what move, no matter the direction, may be the next key to your career success. Trust me here, I can pinpoint a specific lateral opportunity with a previous employer that I wish I had pursued. I don’t dwell on it, but I do look back at how foolish I was for not even entertaining the thought of trying a different route during my early tenure in athletics.

Apply For The Position Anyway — I can’t tell you how many times professionals hold back from applying for a position because they don’t think they have the skills needed to succeed. It’s OK if you don’t, as long as you have the drive, motivation, and resourcefulness needed to get the job done. Be calculated in your risk taking. Honestly assess where your skill gaps are and get advice from a mentor to help you determine if the position is a right fit for your development plan.

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These are just a few things to consider as you move around on your career jungle gym. It’s perfectly OK to not always climb upward as you move to each new career opportunity. You have to move in the directions and in the positions that will bring you the most joy and give you the most career fulfillment.

Just because the move may not be in the direction that your father, mother, sister or brother made in their career path, doesn’t mean you’re not advancing your career.

By considering the steps above, continuing to network and build relationships, and knowing it’s OK to make career moves every few years, you’ll ultimately find that progressing through your career like a kid on a jungle gym is perfectly normal.

 

 

 

 

 

 

We Become the Books That We Read

This article was originally published for Front Office Sports.

Reading is to the mind what exercise is to the body and prayer is to the soul. We become the books that we read.” — Matthew Kelly

As I continue the jungle gym climb through my career (more thoughts on this next week), I’ve become more and more of a reader. By stating this, I know I am admitting that, outside of the sports page or Sports Illustrated in high school and college, then Twitter and sometimes Facebook in my early adult life, I never read much at all.

As I’ve gone through life’s inevitable ups and downs, reading has became a source of pleasure and relaxation for me. It’s a time to be mindful, learn about my profession, learn new things and gain wisdom from others. I didn’t always view it this way and fully admit I wasted many years not committed to reading and learning.

The older I get and the more I realize you can never stop learning and reading, the more I take Matthew Kelly’s quote to heart. I’ve seen the changes that exercise and a proper diet have brought to my life and I’ve also begun to realize the power of prayer. Reading is another part of my life that has become a must for me if I’m to become the best version of myself.

I now find myself adding to my reading list on a regular basis, discussing with friends and family the latest books they have read. In my opinion, you should always have a running list of books that you want to read, or that have been recommended to you for one reason or another. This allows you to consistently learn and figure out which books become a part of you.

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Towards the end of each professional development Q&A session that I recently published on my personal blog, I asked for the last book each subject read or was reading.

Publishing this blog reading list exposed me to a new endeavor my friend Mark Hodgkin recently began. His “Sports Business Book Exchange” is a great way to connect with others in the #sportsbiz industry and also keep your reading list fresh.

I’m on my second month in the exchange and it’s already been a very rewarding experience. If you’d like to join or have questions, hit Mark up on Twitter or visit the sign up link here: #SBBX

Below is the aggregate list from my blog series in hopes that you will get some inspiration for your own reading and soon learn that you too will become the books you read. Trust me, this is a good thing!

Chris Yandle — Do Over by Jon Acuff

Karen Freberg — Known by Mark Schaefer

Kevin Adema — The Shift by Scott M. Davis

Kristin Seed — Four Hour Work Week by Tim Ferriss

Troy Johnson — Edelman and the Rise of Public Relations by Franz Wisner
Headed For Home by Mary Helen Brown

Lora Wey — You Win in the Locker Room First by Jon Gordon and Mike Smith

Mark Hodgkin — So Good They Can’t Ignore You and Deep Work by Cal Newport

Brett Myers — The Short and Tragic Life of Robert Peace by Jeff Hobbs and Hillbilly Elegy by J.D. Vance

J.W. Cannon — Chaos Monkeys by Antonio Garcia Martinez

Kevin DeShazo — Shoe Dog: A Memoir by the Creator or Nike by Phil Knight

I plan to add each and every one of these books to my “on deck list” and I hope that you check them out as well. Below, I’ve given a few more recommendations from my book shelf that you may like.

What I’m Reading — The Explicit Gospel by Matt Chandler, It Looked Like Forever by Mark Harris and Big Magic by Elizabeth Gilbert.

What’s On Deck — Brands Win Championships by Jeremy Darlow, The Best Yes by Lisa Terkeurst, Rich Dad Poor Dad by Robert T. Kiyosaki, Rediscover Catholicism by Matthew Kelly, The Last Boy: Micky Mantle and the End of America’s Childhood by Jane Leavy, Pistol by Mark Kriegal

What I Recommend — Resisting Happiness by Mathew Kelly, Toughness by Jay Bilas, One Last Strike by Tony LaRussa, 3 Nights in August by Buzz Bissinger, The Book of Basketball by Bill Simmons, The Southpaw — Bang The Drum Slowly — A Ticket For Seamstitch all by Mark Harris, Content Rules by Ann Handley and CC Chapman, UnMarketing by Scott Stratten, What To Do When It’s Your Turn by Seth Godin, Jab Jab Jab Right Hook and #AskGaryVee both by Gary Vaynerchuck.

I’d love to hear feedback on the above recommendations and I’d also like to hear some of your favorites. Please email, tweet, or leave comments below with some of your favorite recommendations.

Four Important Groups to Follow on Social Media

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I don’t claim to be a Marketing and Social Media expert. In fact, I shudder when people use that word or any form of that word (ninja, guru, etc.) to describe themselves.

It’s not that I’m downplaying my skills or anyone else’s, but I think we all can be continual learners and never stop growing in our chosen field. There are some people more knowledgeable than others on certain topics, but nobody is an expert in my mind when it comes to social. It moves too fast for someone to have all the answers.

Do I have strong options on digital and social? Sure! But, I don’t claim to be an expert. I do love to have ongoing discussions on topics that are important to marketers. I’m always trying to read the latest articles from thought leaders, peers and industry executives to stay relevant. As I stated, things change so rapidly with social, it’s important to have these conversations to stay relevant.

That’s why it has always been important for me to follow four certain groups on social media. It’s critical to follow this diverse group of people and brands because you need to make sure you are keeping up with all the current conversations taking place in the industry.

So, what are these groups you ask? Here are my four group to follow on social media.

Professional Connections
This is a group that I have mentioned before in my my writing. You have your subsets of connections (core, lost and acquaintances) that you should be reaching out to consistently. These “living” lists should evolve, but you should make sure that you are connected with these folks on social media so you always have a touch point.

You may find that communicating or keeping in touch on social media is the easiest way to foster certain relationships. During these last few months, I have made a better effort to follow and connect with all levels of my “living” connections list. Keeping consistent conversations on social will allow you to learn about new opportunities (seminars, job openings, etc.) and keep you plugged into the latest news.

You never know where a conversation may lead or how a conversation will help you make your next career connection or advancement. Similarly, by extending your knowledge and expertise, you may help someone else to do the same.

Employers/Potential Employers
This segment is important from a personal branding and messaging standpoint. Following your current employer(s), and your potential employer(s) helps you share and amplify their messages. I’ve also found it incredibly useful to follow the Human Resources accounts for companies that I’d like to work for.

This comes in handy when writing cover letters, answering questions in their online portal and when speaking during an interview. If you can speak the language of your current and potential employers, you’ll have a greater advantage over those that don’t.

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Clients/Competitors
What drives your business to be successful? Other than the hard work of your team, it’s your clients and competitors. Following these groups will keep you focused on their needs and core messages. If you’ve ever worked for a marketing, PR or advertising agency you know that retaining your current book of business is critical.

A good way to make sure their messages are being received (even if you are in charge of their messaging) is to follow them yourself and view their social content against others in the native setting. Another critical part of any business is monitoring your competitors for the same messaging.

Keeping your finger on the pulse of industry messaging will help you to serve your clients better and make sure they’re either keeping pace or leading the race when it comes to their company goals for marketing, advertising and PR.

People You Disagree With
This last segment is a hard one for me and I promise I won’t name any names. But, if you truly want to broaden your social media network and your personal network, you need to follow some dissenting opinions from your own. Now I don’t mean to follow these people if they’re only going to make you mad or you’ll argue with them online. That won’t look good for you or for them.

What has been healthy for me is finding someone who you agree on most things with, but not on all things. Personally, this has brought about provocative and positive discussions that opened my eyes to how other people view certain topics. Even if you never come to an agreement on a certain topic, knowing you can have a serious conversation and remain friends is important.

You will get too insulated and susceptible to group-think if you don’t enter into discussions like this. Trust me here, I’m sure you already know a person or two who fits this description. I urge you to follow them and have discourse on topics that matter to you in order to open your mind to a new way of looking at things.

Following these four segments on social allows me to keep in touch with the current “hot topics” in the industry and foster some great relationships. I can’t tell you how many Twitter, phone, email and LinkedIn conversations I’ve had with people who I consider close friends and colleagues, yet I’ve only met a small portion of them IRL (“In Real Life” for you non-millennial types).

By following a diverse group of contacts from the segments I defined above, I’m confident that you will continue to get value from your social media interactions.

 

Snapchat Is A Toy

I’m taking a slight break from my mindfulness and career development posts to talk about a subject which I hope generates some debate for those in the #sportsbiz, marketing and advertising worlds. I want to talk Snapchat. Specifically, I want to talk Snapchat as a marketing and advertising tool.

Why? Because I’m a long time marketer and communicator whose career has taken place both pre-social media and post-social media. I also think a lot of marketers are still trying to figure out what numbers matter and what platforms make sense for their brands.

But one thing I’ve remained pretty adamant about is that . . . Snapchat is a toy. What do I mean by that? Let me explain.

One of my twitter acquaintances (Thanks Sean!) used that phrase recently and it stuck with me. I’ve always had a hard time articulating why I didn’t think Snap needed to be obsessed over. And this phrase summed it up at a basic level.

The phrase came up again between us recently after my Twitter feed had automated a post from the Hootsuite blog debating Snapchat vs. Instagram. Sean challenged again me with this thought . . . “Who has the analytics?”

I totally agreed with his point. What are you measuring? What goals can be considered measurable? Are those measurables what really matter? How do you get access to that data? Of all the platforms, Snapchat analytics seem the hardest to track down and to measure.

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Millennials and GenXers alike both use Snapchat at a high rate, there is no denying that. The latest figures from May of 2017 show Snapchat has 42 million monthly active users. That’s a pretty big number and one that has marketers and advertisers salivating.

But I still contend that Snapchat is an app used for one-to-one interactions between close friends or a small group of friends. I’m also willing to bet that most of those users don’t want to see ads in an environment set up so intimately.

Because marketers ruin everything, we know there are ads on Snapchat. Surely you’re like me and can obviously tell when you’re viewing a series of stories and a then “story” appears that is ad. The one I see a lot is for “lower my bills” or “15-year vs. 30-year mortgage.” First, that shows I’m old if I’m getting ads served to me about bills and house payments! Second, though creatively filmed, the “stories” are pretty easily detected as ads and I click past them.

This is why I feel if you’re looking for social platforms on which to run advertising or marketing campaigns, Facebook, Instagram and Twitter are still the best place to spend your budget dollars. In my opinion, ads on these sites fit better natively and are much less intrusive.

We need more ads that create better experiences, that are relevant, don’t interrupt and add value. Instagram provides a native experience, integrating links and calls to action via the direct message feature, bio section or through posts on a brand’s page. I continually get questions on how to make Snaps actionable or tie them to concrete business goals via some sort of CTA.

You can also target much better and get better data to measure an ads effectiveness. Facebook, Instagram and Twitter allow you to see real measurables which your team has derermined, or will determine, important. I’m dubious you can get the same from Snapchat currently.

People can say that Instagram and Facebook are copying all of Snapchat’s best features to stay relevant. So what if they are? Those sites have way more active daily and monthly use and people are already familiar with how to navigate those platforms.

That’s another reason why I believe those sites are a better place to spend your ad dollars. I’ve had more than one close friend, family member, fellow marketing professional and agency partner tell me that with Instagram stories being rolled out along with other advertising features, Instagram is becoming a top platform for them to reach their target personas.

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Snapchat is a toy. Is that a bad thing? No. Does that mean that you can’t enjoy it? No, that’s what toys are meant for. But, what I’m trying to say is that Snapchat isn’t the platform for everyone to obsess over if you can spend your ad dollars smarter in other areas.

I have more thoughts on this topic, but I’ll save those for future blogs. However, I wanted to provide you a glimpse of some of my thoughts on one of today’s most pressing marketing and #sportsbiz topics.

Please let me know what else you’d like me to share or discuss. And I know you will have some thoughts for me on this specific topic, so please feel free to comment below, give me a shout on Twitter, or shoot me an email.

 

 

3 Ways to Make Monday the Best Day of Your Week

This article was originally published for Front Office Sports.

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They don’t have to be as hard as you think. 

We all know the phrase from Office Space — “Looks like someone has a case of the Mondays.” Monday can be hard. Monday can be a drain. But, Monday doesn’t have to be. In fact, it shouldn’t be.

Monday should be used to set the tone for your whole week. It should serve as the launching point to make sure that each week is as productive as you can make it.
I know what you’re thinking. How am I supposed to make Monday count? It’s all I can do to get to the office on time! Well you’re in luck. That’s what I’m here for.

If you want to separate yourself from the other workers in the cubicle farm and get the most out your Monday, follow these three easy tips and begin to see how they can transform your weekly productivity.

Wellness/Meal Prep
For me, the key to work productivity also includes keeping up with my workouts and eating right. If I’m not working out or get into poor eating habits, it begins to affect my mood, mindfulness and overall productivity.

One way to make sure that I keep these aspects of my life in order is to plan my workouts and meals ahead of time. This isn’t as daunting as it sounds. As you look at your week ahead, try to plan for 3–4 workouts at convenient times.

This may have to be before you go into the office, at lunch, or at the end of the day. Regardless of the time, make sure to plan accordingly to keep your fitness goals on track.

For meal prep, it’s easy to schedule your weekly trips to the grocery store on the weekends. This allows you to prep for meals in advance.

How busy is your week? Do you have a meeting where food will be provided? Will you be away from your desk and need to pack snacks/protein bars? Have you scheduled lunch meetings?

Don’t leave your meals to chance! You will often find yourself choosing unhealthy food or skipping meals altogether.

A simple workout and meal plan conducted on the weekend can set you up for a successful week at the gym and at the lunch table.

Handwritten To-Do List
I wrote last week that the best way to remember things is to write them down by hand. I want to reiterate that point again and say that another way get your mind right for Monday is to write down your weekly to-do list.

Pull up all of your calendars and important appointments and write them down to set up your week. Along with that, prioritize the tasks you want to complete, meetings you have planned or want to plan and also incorporate your workouts and meal plan.

Now we all know what they say, “The best laid plans of mice and men,” — but starting your week off with this solid written agenda will allow you to begin on track and will also make adjustments easier as they inevitably pop up during the week.

You can be more agile and more productive when the majority of your week is planned ahead of time. There is nothing better than entering the week with a nicely laid out plan with tasks ready to cross off!

Relationships
The final step to help make your Monday more meaningful is to plan ahead for relationship building.

We all have busy weeks with a lot of moving parts, but relationship building and networking should always be a focus. Here are some ways to make this more manageable.

First, develop your “core” list of mentors, influencers, or whatever you want to call your most coveted contacts. These are the people who you keep in contact with the most and reach out to when in need of help or guidance. Keep these individuals close and reach out to them often. Ask how they have been and be mindful of what’s going on in their lives too.

Next, identify “lost” connections, or those that you’ve developed a relationship with but over time have lost contact with. Work to keep these people more top of mind and converse about what each of you have going on.

Finally, make a list of “acquaintances” that have been influential in your career or that you have developed even a small relationship with. By identifying your core contacts, lost connections and acquaintances, you will have a “living” list that constantly evolves.

Select a core contact, lost connection and acquaintance to reach out to each week (at least) to make sure you’re always maintaining and growing relationships, while reinforcing the friendships you have.

These three tips are just a start. There are many things you can do on the weekend to refresh and recharge and set yourself up for a productive week. But, I have found these three items are the top priorities for me as I look to plan my week. After a while, they become habitual and they’re just part of a regular weekend.

Shifting Your Perception of The Hustle Mentality

This article originally published for Front Office Sports

We live in a world that increasingly glorifies the #hustle culture. You know the one I’m talking about, always on the #grind, setting meetings, working out, traveling, all work, no sleep. Just follow my guy Gary Vaynerchuk on any of his platforms and you’ll see the epitome of this glorified mentality. It has its merits but, trust me, it’s not for everyone.

That said, I’m not here to tell you not to work hard. But I am here to provide suggestions to help you become your most productive self. I know everyone is wired differently so I’m speaking here from past experiences. The #hustle and #riseandgrind mentality can be draining on you not only mentally, but physically and emotionally.

I’ve already written in this space about work/life balance. I wanted to continue along those lines and discuss a few more habits I have adapted in recent years that have helped me be more productive. You’ll notice that these habits don’t involve using the latest app, or another way to keep me plugged in. These are some “old school” methods that, to me at least, are still ways to #hustle and keep you on the way to being the best version of yourself.

1) Hand Written “To Do” Lists — I’ve long felt the most comfortable when my “to do” list is written out and I can physically cross items off or re-order them as priorities shift. It’s been proven that the best way to remember things is to write them down by hand. That was all I needed to hear a while back to make the change to a more traditional method. I still use apps like Calendar, Notes, Reminders and Evernote for certain things (the pinging on my phone is still needed), but I rely on them much less that I used to. I also like to hang on to my lists and planners. With an app, things eventually get deleted. To me, that just seemed like a tidy way of organizing. But with a paper trail, it’s a great way to look back at your past week, month or year. There is something refreshing about reflecting on how much you’ve accomplished. I also have heard many stories about families discovering old journals and notes from family members. What a cool way to remember and reminisce about a loved one when you can read their accounts in their own words and handwriting!

2) Face-to-Face Connections — I’ve been reading recently about how email controls our day. This in turn means we are letting other people’s agendas dictate our productivity. How many times do you just about get in your “zone” or say to yourself that you’re going to focus on a certain task for the next hour and then PING, you get distracted by that “urgent” red flag email? I’m guessing more often than you want to admit. We have to change the way we respond to emails and other distractions. I’ve learned that I need to set aside certain times of my day to check them and from there prioritize my responses. Not everything needs a response! Now to get to the title of this point, face to face connections. What I try to do for pressing matters is make time to set face-to-face meetings. Not long, boring meetings. But, short and productive personal sessions. It’s amazing how much you can accomplish meeting face to face! This is even a tactic I like to use when networking and connecting. Don’t just rely and emails and texts. Work as hard as you can to meet someone for coffee, a quick lunch or a happy hour drink. You’ll be amazed at how productive they can be.

3) Reflection and Wellness — I must give credit to me better half for this section. My wife Megan has totally transformed the way I reflect, stay mindful and make sure I’m taking care of myself physically. These are also ways to help keep you grounded if you feel that the #hustle is getting the best of you. A few things that I have adopted are journaling, getting enough sleep and understanding the concept of peaks and valleys. Journaling has helped me chronicle the best parts of my day and reflect on the things that matter to me the most. This can be anything from time with my family, getting that interview I wanted, or even the Cardinals sweeping the Marlins. You will also be astonished at how much reflecting on the good will keep you focused on your goals. Getting enough sleep is usually not a problem for me, but when life and work get stressful or complicated, it can really affect your sleep patterns. You must remain cognizant of your sleep patterns. It’s OK to shut off the #hustle at 10pm or earlier each night and go to sleep. It’s also OK to sleep past dawn. Figure out when you can get the 7–8 recommended hours for most adults to help balance your hormones and help your body recover.

Design
I mostly kid when I say that these are “old school” ways of staying productive. I’m not that old, and these methods can work for nearly anyone. What I am saying is that as much as I strive to work hard, reach for my goals and build relationships, I can’t get caught up in the #hustle culture. That just doesn’t work for me. It’s not how I am wired.

If you find yourself scared of the real world or scared of the grind of working for an athletic department, a corporation or an agency…don’t. Be yourself. Stay true to the principles and methods that keep you focused and grounded.

If you’re someone who has been working for a while and you’re not Generation X and also not a Millennial, I will tell you same thing. Be yourself. Don’t compromise your values, don’t lose your mindfulness and don’t let the #hustle culture get to you.

 

Career Advice From 10 Marketing Professionals

If you’ve been following my writing this spring, then you know I have been featuring Q&A sessions with friends, former colleagues, acquaintances and other contacts who I consider both influential and inspirational.

Each of these individuals possesses a skill set that I believe my readers will find extremely valuable. Additionally, they have each made an impact throughout my career path and I wanted to feature them here into perpetuity.

To make things easier for you, I have linked to all 10 posts below. Please check out all the sessions and drop me a line or leave comments to share your thoughts. If you have advice or something you want to add, I want to hear it!

I hope that you are able to learn something from one of these great people.

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PROFESSIONAL DEVELOPMENT Q&A LINKS

Part 1: Chris Yandle  

Part 2: Karen Freberg  

Part 3: Kevin Adema

Part 4: Kristin Seed  

Part 5: Troy Johnson  

Part 6: Lora Wey

Part 7: Mark Hodgkin  

Part 8: Brett Myers  

Part 9: J.W. Cannon

Part 10: Kevin DeShazo 

Tips For Maximizing 360 Video

Visual content is a vital part of any successful marketing strategy today. However, we’re already moving past the days of having only an image accompany every post on social media. Many brands are using animated GIFs or animated infographics, while others are using short videos to promote their content.

Video is no longer “nice” to include in your marketing plan. It’s a crucial marketing tactic and is a powerful way to communicate your brand story, explain why you are different and build relationships with your fans, customers and evangelists.

The most recent statistics prove that video not only works, but works well. In fact, 92% of mobile video consumers share videos with others. Brands can no longer ignore the power of video.

360 video and virtual realty is the latest type of visual content that you can add to your marketing toolbox. The library of 360 video content is growing by the day as more and more platforms like YouTube and Facebook support 360 viewing capability.

This latest innovation can allow brands to produce extremely unique content for their audiences. But, I must caution you, don’t just do 360 video to say you’re doing 360 video. Below I offer some things to consider to make sure your content is unique and compelling for your target audience.

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1) It’s all about your personas – Every piece of content you produce should appeal to and be created for your buyer personas. Not familiar with the term “buyer persona?” Maybe you call it your target audience, or your core audience. Maybe you just refer to them more commonly as “readers” or “fans.” Whatever you call them, they are the representations of your ideal customers based on market research and real data you gather about them. Any good marketer needs to know their personas inside and out and always create content they want. If you dip your toes into the 360 video realm, you have to make sure this is something they want or will watch. You don’t want to produce a 360 video, just say you did. Which brings me to my next point…

2) Always bring value – Don’t ever produce content “just because” or “because everyone else is doing it.” You never know, they may be producing something their personas don’t want or they may also just be trying to keep up with the trends. If you feel you have the data at hand to produce 360 content, then your strategy team must plan to bring value. What types of video will your personas like? What makes it unique? What will set it apart from from your other content or campaigns? What I’ve seen work when it comes to franchises or athletics departments is exclusive content. Taking fans to places they can’t normally go. I’m talking about locker room or facility tours, pregame and postgame access, celebrations, team travel, etc. You can immerse your fans in occurrences like this with 360 video to bring them even closer to the team. For brands, 360 video works for new product unveilings and storytelling pieces. The brands able to leverage 360 at the moment are outdoor adventure brands, automobile makers and movie studios.

3) Think of the end product first – Once your marketing team has used available data to help decide you’re ready for 360 video and has developed a list of content ideas that may work, it is time to work backwards. What do I mean by that? I mean that the story you tell will shape the 360 experience for your personas. You’ll need to think of the ultimate end-user experience and how they will navigate this 360 video. Do you need to control the immersive experience and what the viewer is looking at? Will that further complicate the video? Do you need a guide in the form of a voiceover? Are you changing locations or will there be transitions? How will the viewer know how to navigate? Will you have to add post production to replicate a menu or navigation controls in case the viewer isn’t looking in the right direction? These are all questions that will need to be addressed and planned out prior to scheduling the video production. Trust me, this may seem like a lot of planning, but it will be reflected in the final product. After all, your goal is to produce a quality piece of content that your personas want to consume.

If you’d like some confirmation on how you can use video in various ways to reach your target personas, check out this post. Additionally, if you need some data to present to your team or superiors in your next marketing meeting, check out these stats from HubSpot.

Each of the points above could quite possibly be a blog post on its own. There are so many things to consider when it comes to producing quality video content, let alone the latest in 360 video content. In my opinion, the tips above are the most important to keep in mind in your next marketing meeting. Video content marketing has to be a part of your marketing strategy in 2017 and following the above will ensure your fans love the final product.

Professional Development Q&A With J.W. Cannon

This post is the ninth in a series of Q&A sessions with friends, former colleagues, acquaintances and other contacts who I consider both influential and inspirational. Each of these individuals possesses a skillset that I believe you will find valuable. They have each made an impact throughout my career path and I wanted to feature them in this series.

Part 1   Part 2   Part 3   Part 4   Part 5   Part 6   Part 7   Part 8

Name: J.W Cannon (@cannonjw)
Profession: Senior Project Lead, Sponsorships and Events at UPS
Degree: Kinesiology

I was introduced to J.W. through my good friend Chris Yandle. In fact, I think a trend is developing on these blogs as not only have I profiled Chris, but many of the other folks who have been gracious enough to be featured on here I have met via Chris. But, I digress.

J.W. was kind enough to speak with me a few times as I look for new career opportunities. He had excellent insight for me about his career path and things I should/could consider as I pursue my next opportunity. He was transparent and very helpful and I can’t thank him enough.

You’ll learn more about him below, but I highly suggest giving him a follow on Twitter. He’s funny, has some great #dadlife tweets and also is one of the creators of #sbchat, a weekly twitter chat discussing all things sports business. Just search #sbchat on Twitter. I hope you enjoy the following tidbits and advice from J.W. Cannon.

1) How does your current profession align with the degree you graduated with? If you have held other jobs, how closely have they been aligned?
My degree program and current profession are both tied to sports, but that’s where the comparison ends. Kinesiology (the science of human movement, for those that don’t know) programs largely serve to train informal and formal recreation/fitness professionals and physical education teachers/researchers. Quite a bit different from the business world.

2) What did you ‘plan to do’ after college and how close is that to what you’re doing at this point in your career? Were there any deviations along the way and did they help/hurt your path to your current job?
When I stopped playing sports in college, I needed something to fill that void, so I started working at the recreation center at James Madison. At the time, it was a brand new facility, and the organization was getting students more involved in NIRSA – the governing body for recreational sports. I got really involved, and thought that I would be taking a graduate assistant position somewhere, and going on to work at a university somewhere. Just before I graduated I decided to take an internship (required for graduation) with a global sports agency – at the time Advantage International, but is now known as Octagon. After that three months, I decided that the sports business world was more my calling. So I scrapped my original plans and started seeking jobs in that space instead.

3) What’s your best piece of advice for today’s entry-level candidates?
Learn to independently solve problems and do things for yourself. Resourcefulness is a trait that’s innate and almost impossible to teach, but so useful. That trait is something I lean on a little bit every day.

4) What do like the most about your profession?
Seeing the work that I do make so many people happy. In the beginning, all of the bright lights and big personalities of the sports business are easy to get swept up in. Over time, going to another game is just part of the job. But I never get tired of seeing the passion fans have for the work that we do. It keeps me going on a day-in, day-out basis.

5) What is the biggest challenge you face in your profession?
Convincing people that we are more than just banner hangers and ticket brokers. Yes, we deal with signage. Yes, we deal with tickets. Yes, we go to cool events. But sponsorship is a strategic marketing discipline just like every other part of the marketing mix.

6) How has your industry changed during your time as a professional?
Accountability has become a much bigger issue, especially given the price tags involved with sponsorship and media. Gone are the days of impressions based metrics or doing sponsorships because “the CEO likes X”. Those are replaced by more complex engagement metrics and ties to the bottom line of the company.

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7) Why do people leave your field or company? Do you agree with why they leave?
Most people leave the industry for greener pastures because they feel that their skills are not valued properly. It’s not the highest paying industry, you tend to work odds hours and upward movement is often dependent upon how willing you are to move somewhere else. Some people feel that they should be getting more for that effort. The challenge is that there’s a line of hungry people out the door that are willing to do that job that look just like you (or better than you) on paper. So the industry is a little resistant to change in that regard because they don’t have to. I can’t say I agree or disagree with anyone’s decision to leave the industry, though. That’s a personal decision.

8) Are you considering leaving your current filed or company?
No, I’m not considering leaving. But in this industry you always have to keep your eyes and ears open, otherwise you’ll miss opportunities.

9) What is your favorite social media platform?
Twitter (@cannonjw)

10) What was the last book you read? The last TED talk or other e-learning content you consumed?
Last Book: Chaos Monkeys by Antonio Garcia Martinez…fascinating look at the crazy Silicon Valley tech world
Last TED Talk: Tim Urban, Lessons from a Master Procrastinator

11) Where do you receive your news and information?
A. Print Newspaper – Never
B. Online Newspaper – All the time, largely through a series news feeds and aggregators (RSS, Flipboard, Nuzzel, etc)
C. Television – still quite often
D. Twitter – specialized and real time news
E. Facebook – personal only
F. Other – go through over 2K pieces of content per day using aggregators

12) What are your hobbies? Do you wish you had more time to pick up a hobby?
My 6-year old son and my family is my hobby. Whatever time I do have, I like to spend with them.