Four Ways Social Media Professionals Can be More Effective

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This article was originally published by Front Office Sports. 

Social media marketing strategy and planning have come a long way since the “Wild West” days of the early 2000s. Gone are the days of doing social media just to do social media. You can’t say you have a Facebook page, or Instagram and Twitter account and not build a strategy around them.

You may be surprised to find that PR and #smsports pros still struggle with certain aspects of social media. Whether it is trouble showing ROI, lack of support or resources, or frustrations with the ever-changing platforms that exist.

All of these factors play in to a team, company or brand having to constantly re-evaluate their social media strategies and goals.

In a recent dialogue with #smports and #highered pro Chris Yandle, he brought up some great points about some of the hardest elements that PR pros struggle with when it comes to social media.

His quote was perfect . . . “Too many PR people treat social media like a megaphone rather then a conversation.” That is so spot on. Many brands and companies still treat social like a one way conversation. Using the old “spray and pray” method, they just shout their messaging and don’t try to make their content “social” at all.

So, when trying to make sense of how PR pros can get better, Chris listed four elements they need to concentrate on more to be effective. Allow me to elaborate on Yandle’s thoughts and present the four ways social media pros can be more effective on social media.

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Strategy

I’ll say it again, you can’t just do social media to do social media. It’s not a place to just dump press releases and news stories. It’s not a place where you consistently cross link to content from other platforms and not make it unique. Social media has to tie in to your overall goals. It has to help answer the “why” or the “what” behind your goals.

It has to help serve a purpose. What are you trying to accomplish? What are your growth goals? What are your revenue goals? Do you want more fan engagement? What content are fans telling you they want? You have to build a strategy to help achieve these goals with social media. I know for a fact that companies and athletic departments are filled with many talented leaders and thinkers. Get them together and build a comprehensive strategy that ties social media to your business goals.

Planning

Once you have a sound social strategy that aligns with your goals, you must develop a plan to execute said strategy. Too many people fall into the trap of figuring out the “why” and “what” behind their social efforts, but then fail to plan accordingly and fall into the same pattern of content. Planning also means you need to consistently evaluate your reporting data and analytics.

You know what they say . . . “The best-laid plans of mice and men often go awry.” You must be diligent in your reporting and evaluate the success of your plans with data. Don’t be afraid to test and learn, but always evaluate what is working with data-based decisions.

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Content Curation

I’m sure you’ve heard this term thrown about plenty, but how many PR and #smsports pros actually know what it is or how it is beneficial? Content curation is the process of gathering information relevant to a particular topic or area of interest.

A good PR strategy must include organizing and sharing the best and most relevant content on a specific issue. This is content curation. What are your fans saying about your team or brand? Can it be leveraged to help tell your story? What are the popular subjects being discussed in your subject matter area? How can you position yourself in that space? A good content curation process will definitely help set your social media apart from your competitors.

Being Social

You would think being social on social media is a given. You’d be wrong. I can’t echo Yandle’s thoughts enough, that “too many people treat social media like a megaphone and not a conference call.” There are so many opportunities on social media to interact and delight your fans or targeted personas by listening and responding to them. Be authentic. Tell stories. Ask questions. Listen and respond.

Be sure to track the conversation around specific phrases or words that are important to your company. Then leverage them to discover opportunities on how to better serve your targets and create better content for them. You’ll be impressed at how your platforms will grow in both audience size and engagement when you are truly social and conversational with your content.

We all should have a goal of getting better everyday. Try to something new. Inch closer to those campaign goals. Evaluate your data and see what’s working. Network and meet someone new. Constantly strive for improvement.

All of these things should be considered when you’re working through your social media strategy. By thinking strategically about social, you’ll be able to impress your bosses who may still not “get it.” You will not only be able to show them the plans in place to succeed, but the results they want to see that affect their bottom line. You can’t ask for much more than that can you?

 

Snapchat Is A Toy

I’m taking a slight break from my mindfulness and career development posts to talk about a subject which I hope generates some debate for those in the #sportsbiz, marketing and advertising worlds. I want to talk Snapchat. Specifically, I want to talk Snapchat as a marketing and advertising tool.

Why? Because I’m a long time marketer and communicator whose career has taken place both pre-social media and post-social media. I also think a lot of marketers are still trying to figure out what numbers matter and what platforms make sense for their brands.

But one thing I’ve remained pretty adamant about is that . . . Snapchat is a toy. What do I mean by that? Let me explain.

One of my twitter acquaintances (Thanks Sean!) used that phrase recently and it stuck with me. I’ve always had a hard time articulating why I didn’t think Snap needed to be obsessed over. And this phrase summed it up at a basic level.

The phrase came up again between us recently after my Twitter feed had automated a post from the Hootsuite blog debating Snapchat vs. Instagram. Sean challenged again me with this thought . . . “Who has the analytics?”

I totally agreed with his point. What are you measuring? What goals can be considered measurable? Are those measurables what really matter? How do you get access to that data? Of all the platforms, Snapchat analytics seem the hardest to track down and to measure.

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Millennials and GenXers alike both use Snapchat at a high rate, there is no denying that. The latest figures from May of 2017 show Snapchat has 42 million monthly active users. That’s a pretty big number and one that has marketers and advertisers salivating.

But I still contend that Snapchat is an app used for one-to-one interactions between close friends or a small group of friends. I’m also willing to bet that most of those users don’t want to see ads in an environment set up so intimately.

Because marketers ruin everything, we know there are ads on Snapchat. Surely you’re like me and can obviously tell when you’re viewing a series of stories and a then “story” appears that is ad. The one I see a lot is for “lower my bills” or “15-year vs. 30-year mortgage.” First, that shows I’m old if I’m getting ads served to me about bills and house payments! Second, though creatively filmed, the “stories” are pretty easily detected as ads and I click past them.

This is why I feel if you’re looking for social platforms on which to run advertising or marketing campaigns, Facebook, Instagram and Twitter are still the best place to spend your budget dollars. In my opinion, ads on these sites fit better natively and are much less intrusive.

We need more ads that create better experiences, that are relevant, don’t interrupt and add value. Instagram provides a native experience, integrating links and calls to action via the direct message feature, bio section or through posts on a brand’s page. I continually get questions on how to make Snaps actionable or tie them to concrete business goals via some sort of CTA.

You can also target much better and get better data to measure an ads effectiveness. Facebook, Instagram and Twitter allow you to see real measurables which your team has derermined, or will determine, important. I’m dubious you can get the same from Snapchat currently.

People can say that Instagram and Facebook are copying all of Snapchat’s best features to stay relevant. So what if they are? Those sites have way more active daily and monthly use and people are already familiar with how to navigate those platforms.

That’s another reason why I believe those sites are a better place to spend your ad dollars. I’ve had more than one close friend, family member, fellow marketing professional and agency partner tell me that with Instagram stories being rolled out along with other advertising features, Instagram is becoming a top platform for them to reach their target personas.

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Snapchat is a toy. Is that a bad thing? No. Does that mean that you can’t enjoy it? No, that’s what toys are meant for. But, what I’m trying to say is that Snapchat isn’t the platform for everyone to obsess over if you can spend your ad dollars smarter in other areas.

I have more thoughts on this topic, but I’ll save those for future blogs. However, I wanted to provide you a glimpse of some of my thoughts on one of today’s most pressing marketing and #sportsbiz topics.

Please let me know what else you’d like me to share or discuss. And I know you will have some thoughts for me on this specific topic, so please feel free to comment below, give me a shout on Twitter, or shoot me an email.

 

 

3 Ways to Make Monday the Best Day of Your Week

This article was originally published for Front Office Sports.

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They don’t have to be as hard as you think. 

We all know the phrase from Office Space — “Looks like someone has a case of the Mondays.” Monday can be hard. Monday can be a drain. But, Monday doesn’t have to be. In fact, it shouldn’t be.

Monday should be used to set the tone for your whole week. It should serve as the launching point to make sure that each week is as productive as you can make it.
I know what you’re thinking. How am I supposed to make Monday count? It’s all I can do to get to the office on time! Well you’re in luck. That’s what I’m here for.

If you want to separate yourself from the other workers in the cubicle farm and get the most out your Monday, follow these three easy tips and begin to see how they can transform your weekly productivity.

Wellness/Meal Prep
For me, the key to work productivity also includes keeping up with my workouts and eating right. If I’m not working out or get into poor eating habits, it begins to affect my mood, mindfulness and overall productivity.

One way to make sure that I keep these aspects of my life in order is to plan my workouts and meals ahead of time. This isn’t as daunting as it sounds. As you look at your week ahead, try to plan for 3–4 workouts at convenient times.

This may have to be before you go into the office, at lunch, or at the end of the day. Regardless of the time, make sure to plan accordingly to keep your fitness goals on track.

For meal prep, it’s easy to schedule your weekly trips to the grocery store on the weekends. This allows you to prep for meals in advance.

How busy is your week? Do you have a meeting where food will be provided? Will you be away from your desk and need to pack snacks/protein bars? Have you scheduled lunch meetings?

Don’t leave your meals to chance! You will often find yourself choosing unhealthy food or skipping meals altogether.

A simple workout and meal plan conducted on the weekend can set you up for a successful week at the gym and at the lunch table.

Handwritten To-Do List
I wrote last week that the best way to remember things is to write them down by hand. I want to reiterate that point again and say that another way get your mind right for Monday is to write down your weekly to-do list.

Pull up all of your calendars and important appointments and write them down to set up your week. Along with that, prioritize the tasks you want to complete, meetings you have planned or want to plan and also incorporate your workouts and meal plan.

Now we all know what they say, “The best laid plans of mice and men,” — but starting your week off with this solid written agenda will allow you to begin on track and will also make adjustments easier as they inevitably pop up during the week.

You can be more agile and more productive when the majority of your week is planned ahead of time. There is nothing better than entering the week with a nicely laid out plan with tasks ready to cross off!

Relationships
The final step to help make your Monday more meaningful is to plan ahead for relationship building.

We all have busy weeks with a lot of moving parts, but relationship building and networking should always be a focus. Here are some ways to make this more manageable.

First, develop your “core” list of mentors, influencers, or whatever you want to call your most coveted contacts. These are the people who you keep in contact with the most and reach out to when in need of help or guidance. Keep these individuals close and reach out to them often. Ask how they have been and be mindful of what’s going on in their lives too.

Next, identify “lost” connections, or those that you’ve developed a relationship with but over time have lost contact with. Work to keep these people more top of mind and converse about what each of you have going on.

Finally, make a list of “acquaintances” that have been influential in your career or that you have developed even a small relationship with. By identifying your core contacts, lost connections and acquaintances, you will have a “living” list that constantly evolves.

Select a core contact, lost connection and acquaintance to reach out to each week (at least) to make sure you’re always maintaining and growing relationships, while reinforcing the friendships you have.

These three tips are just a start. There are many things you can do on the weekend to refresh and recharge and set yourself up for a productive week. But, I have found these three items are the top priorities for me as I look to plan my week. After a while, they become habitual and they’re just part of a regular weekend.

Meisner Musings Book Club 2017

If you’re like me, you are consistently adding to your reading list. In my opinion, you should always have a running list of books that you want to read, or that have been recommended to you for one reason or another.

Towards the end of each professional development Q&A session that I recently published, there was a question asking what was the last book you read or are reading. I wanted to aggregate the list below in hopes that you will get some inspiration for your own reading.

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Chris YandleDo Over by Jon Acuff

Karen FrebergKnown by Mark Schaefer

Kevin AdemaThe Shift by Scott M. Davis

Kristin SeedFour Hour Work Week by Tim Ferriss

Troy JohnsonEdelman and the Rise of Public Relations by Franz Wisner
Headed For Home by Mary Helen Brown

Lora WeyYou Win in the Locker Room First by Jon Gordon and Mike Smith

Mark HodgkinSo Good They Can’t Ignore You and Deep Work by Cal Newport

Brett MyersThe Short and Tragic Life of Robert Peace by Jeff Hobbs and Hillbilly Elegy by J.D. Vance

J.W. CannonChaos Monkeys by Antonio Garcia Martinez

Kevin DeShazoShoe Dog: A Memoir by the Creator or Nike by Phil Knight

I plan to add each and every one of these books to my “on deck list” and I hope that you check them out as well. Below, I’ve given a few more recommendations from my book shelf that you may like.

What I’m ReadingThe Explicit Gospel by Matt Chandler and It Looked Like Forever by Mark Harris

What’s On DeckRich Dad Poor Dad by Robert T. Kiyosaki, Rediscover Catholicism by Matthew Kelly, The Last Boy: Micky Mantle and the End of America’s Childhood  by Jane Leavy, Pistol by Mark Kriegal

What I RecommendResisting Happiness by Mathew Kelly, Toughness by Jay Bilas, One Last Strike by Tony LaRussa, 3 Nights in August by Buzz Bissinger, The Book of Basketball by Bill Simmons, The SouthpawBang The Drum SlowlyA Ticket For Seamstitch all by Mark Harris, Content Rules by Ann Handley and CC Chapman, UnMarketing by Scott Stratten, What To Do When It’s Your Turn by Seth Godin, Jab Jab Jab Right Hook and #AskGaryVee both by Gary Vaynerchuck.

I’d love to hear feedback on the above recommendations and I’d also like to hear some of your favorites. Please email, tweet, or leave comments below with some of your favorite recommendations.

 

Shifting Your Perception of The Hustle Mentality

This article originally published for Front Office Sports

We live in a world that increasingly glorifies the #hustle culture. You know the one I’m talking about, always on the #grind, setting meetings, working out, traveling, all work, no sleep. Just follow my guy Gary Vaynerchuk on any of his platforms and you’ll see the epitome of this glorified mentality. It has its merits but, trust me, it’s not for everyone.

That said, I’m not here to tell you not to work hard. But I am here to provide suggestions to help you become your most productive self. I know everyone is wired differently so I’m speaking here from past experiences. The #hustle and #riseandgrind mentality can be draining on you not only mentally, but physically and emotionally.

I’ve already written in this space about work/life balance. I wanted to continue along those lines and discuss a few more habits I have adapted in recent years that have helped me be more productive. You’ll notice that these habits don’t involve using the latest app, or another way to keep me plugged in. These are some “old school” methods that, to me at least, are still ways to #hustle and keep you on the way to being the best version of yourself.

1) Hand Written “To Do” Lists — I’ve long felt the most comfortable when my “to do” list is written out and I can physically cross items off or re-order them as priorities shift. It’s been proven that the best way to remember things is to write them down by hand. That was all I needed to hear a while back to make the change to a more traditional method. I still use apps like Calendar, Notes, Reminders and Evernote for certain things (the pinging on my phone is still needed), but I rely on them much less that I used to. I also like to hang on to my lists and planners. With an app, things eventually get deleted. To me, that just seemed like a tidy way of organizing. But with a paper trail, it’s a great way to look back at your past week, month or year. There is something refreshing about reflecting on how much you’ve accomplished. I also have heard many stories about families discovering old journals and notes from family members. What a cool way to remember and reminisce about a loved one when you can read their accounts in their own words and handwriting!

2) Face-to-Face Connections — I’ve been reading recently about how email controls our day. This in turn means we are letting other people’s agendas dictate our productivity. How many times do you just about get in your “zone” or say to yourself that you’re going to focus on a certain task for the next hour and then PING, you get distracted by that “urgent” red flag email? I’m guessing more often than you want to admit. We have to change the way we respond to emails and other distractions. I’ve learned that I need to set aside certain times of my day to check them and from there prioritize my responses. Not everything needs a response! Now to get to the title of this point, face to face connections. What I try to do for pressing matters is make time to set face-to-face meetings. Not long, boring meetings. But, short and productive personal sessions. It’s amazing how much you can accomplish meeting face to face! This is even a tactic I like to use when networking and connecting. Don’t just rely and emails and texts. Work as hard as you can to meet someone for coffee, a quick lunch or a happy hour drink. You’ll be amazed at how productive they can be.

3) Reflection and Wellness — I must give credit to me better half for this section. My wife Megan has totally transformed the way I reflect, stay mindful and make sure I’m taking care of myself physically. These are also ways to help keep you grounded if you feel that the #hustle is getting the best of you. A few things that I have adopted are journaling, getting enough sleep and understanding the concept of peaks and valleys. Journaling has helped me chronicle the best parts of my day and reflect on the things that matter to me the most. This can be anything from time with my family, getting that interview I wanted, or even the Cardinals sweeping the Marlins. You will also be astonished at how much reflecting on the good will keep you focused on your goals. Getting enough sleep is usually not a problem for me, but when life and work get stressful or complicated, it can really affect your sleep patterns. You must remain cognizant of your sleep patterns. It’s OK to shut off the #hustle at 10pm or earlier each night and go to sleep. It’s also OK to sleep past dawn. Figure out when you can get the 7–8 recommended hours for most adults to help balance your hormones and help your body recover.

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I mostly kid when I say that these are “old school” ways of staying productive. I’m not that old, and these methods can work for nearly anyone. What I am saying is that as much as I strive to work hard, reach for my goals and build relationships, I can’t get caught up in the #hustle culture. That just doesn’t work for me. It’s not how I am wired.

If you find yourself scared of the real world or scared of the grind of working for an athletic department, a corporation or an agency…don’t. Be yourself. Stay true to the principles and methods that keep you focused and grounded.

If you’re someone who has been working for a while and you’re not Generation X and also not a Millennial, I will tell you same thing. Be yourself. Don’t compromise your values, don’t lose your mindfulness and don’t let the #hustle culture get to you.

 

Career Advice From 10 Marketing Professionals

If you’ve been following my writing this spring, then you know I have been featuring Q&A sessions with friends, former colleagues, acquaintances and other contacts who I consider both influential and inspirational.

Each of these individuals possesses a skill set that I believe my readers will find extremely valuable. Additionally, they have each made an impact throughout my career path and I wanted to feature them here into perpetuity.

To make things easier for you, I have linked to all 10 posts below. Please check out all the sessions and drop me a line or leave comments to share your thoughts. If you have advice or something you want to add, I want to hear it!

I hope that you are able to learn something from one of these great people.

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PROFESSIONAL DEVELOPMENT Q&A LINKS

Part 1: Chris Yandle  

Part 2: Karen Freberg  

Part 3: Kevin Adema

Part 4: Kristin Seed  

Part 5: Troy Johnson  

Part 6: Lora Wey

Part 7: Mark Hodgkin  

Part 8: Brett Myers  

Part 9: J.W. Cannon

Part 10: Kevin DeShazo 

4 Ways to Stay Relevant In Today’s Marketing World

This article originally published for Front Office Sports

As we approach graduation season, a popular topic that’s appearing on my social feeds is advice for those about to graduate. While this post is being published around the same time, I try not to wait until just this time of year to help those who may need it. I strive to set meetings, write blogs and join discussions all year long, focusing on self improvement and career development.

As many of you know, today’s marketing and communications landscape is changing rapidly. So rapidly in fact, that seasoned professionals sometimes find it hard to stay sharp and keep their skills up-to-date with the latest trends.

As a way to help both young professionals and those with a little more “fungus on their shower shoes,” I would like to offer some tips on how to stay relevant in today’s ever changing marketing landscape.

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1. Get Certified — There are many FREE certifications available to marketers today designed to help keep your skills sharp. The one that I recommend to most is the Inbound Certification from HubSpot. HubSpot is the world’s largest and best Inbound Marketing software platform and the authority on educational inbound marketing resources. Many of these resources include training videos which are categorized into a series of Marketing Certification courses. Of the five total courses offered, the Inbound certification is far and away the most completed course and the most comprehensive. The Google AdWords Certification is another increasingly popular online certification. This particular certification allows individuals to demonstrate that Google will recognize them as an expert in online advertising. Additionally, Hootsuite offers a series of social media marketing courses that are also defined to drive real business results. I can’t stress this enough, retaining certifications by any of these outlets will ensure you’re keeping up with the latest marketing trends.

2. Learn To Code — There was a time when knowing how to code or program was only for IT professionals or those that “are good with computers.” As you well know, if you’re going to hold nearly any professional job these days, you better know more than just the basics of using a computer, tablet or smart phone. I may be dating myself, but I definitely remember the times when this wasn’t the case. Any entrepreneur, marketer or freelancer will tell you today that coding can help you succeed and separate you from your competitors. As with the certification tips above, there are many FREE resources available online that can teach you the basics of coding and programming. If you’d like a handy list of places that offer coding for free, I’ve got you covered.

3. Learn Video Basics — I should probably take my own advice here. I mean I just wrote a post about how video marketing is the hottest trend right now, yet I’m not much help with a camera or editing. If you want to add value and separate yourself from the employee in the next cubicle, learn to shoot and edit video. It’s that simple. I reached out to my good friend Chris Yandle to discuss this tip, as he is a recently self-taught videographer and photographer. His new role allows for great flexibility for career development and Chris immediately began to improve his value by learning these two skills. He says he watched a lot of YouTube tutorials and edited video while he watched them. To quote him “We live in an amazing time when information is everywhere and YouTube is a prime example. It is free and offers may hours of online learning.” Some employers and universities may also pay for certain photography and video courses, but start with YouTube videos and you can construct a realistic timeline to learn more about video production.

4. Never Stop Learning — This is a mantra that I try to live by. Don’t ever get set in your ways or think you have all the answers. Learning can apply to many things too, not just your professional career. Start a reading list and try to read as much as your free time allows. Make the list diverse and don’t just read about work or careers. I try to mix in books about marketing, sports, religion, fitness and mindfulness. But that is just me. Come up with the five or six things you like and pick out a book in each topic. Also, read blogs on these topics, follow folks on twitter discussing them or look at local seminars focusing on them. Also make sure to consistently network and connect with friends and colleagues. Come up with a list of your top 10–15 “core” connections and make sure to touch base with them regularly. Always look to nurture those relationships. Finally, join professional networks associated with your profession and attend meet-ups, mixers, etc. These are excellent ways to nurture and expand your network. Making these new connections allows you to learn new ideas and new ways of thinking. You’re never to old to stop learning new things and meeting new people.

It sometimes can feel daunting when a new app, new feature or new platform is seemingly announced weekly. It doesn’t mean that you have to learn a new skill or change your whole marketing campaign. But, it does remind us that innovation never stops and therefore we must keep learning and trying new things.

Following the tips above can help you remain agile and relevant. They will help you expand your skill set and learn new things to help you advance your career. But, this is just a simple list to get your mind going. I’m sure some of you could add to this list and think of even more ways to add value to your employer. We’d love to hear your comments and suggestions below. Drop us a line or tweet at us with your ideas.

Professional Development Q&A With Kevin DeShazo

This post is the 10th in a series of Q&A sessions with friends, former colleagues, acquaintances and other contacts who I consider both influential and inspirational. Each of these individuals possesses a skillset that I believe you will find valuable. They have each made an impact throughout my career path and I wanted to feature them in this series.

Part 1   Part 2   Part 3   Part 4   Part 5   Part 6   Part 7   Part 8   Part 9

Name: Kevin DeShazo (@KevinDeShazo)
Profession: Founder of Fieldhouse Media and Culture Wins Championships
Degree: BS in Management Information Systems, MBA in International Business

You should know by now that I’m a big fan of Twitter.  You’ll find out below in this interview that so is Kevin. So, it shouldn’t come as a surprise that he and I first connected on our favorite social media platform. We’ve been having conversations on our favorite social media platform for around 2-3 years now. He may even have ended up in my timeline because of interaction with Mark Hodgkin or Chris Yandle.

But, I digress. Kevin and I share many common traits and have had lots of conversations outside of Twitter quite frequently. His thought leadership when it comes to smart social media use for student athletes is second to none. Make sure to check out what he has going on over at Fieldhoue Media. His latest effort, Culture Wins Championships, is all about providing leaders in athletics with a proven program to create a championship winning culture. He is an expert in both areas and is constantly delivering his messages to the top athletic programs in the country.

All of that said, I think you will find Kevin’s discussion below not only informative, but useful as well. I hope you enjoy the following tidbits and advice from Kevin DeShazo.

1) How does your current profession align with the degree you graduated with? If you have held other jobs, how closely have they been aligned?
Ha. It doesn’t, at all. My degree was in Management Information Systems. I knew early on I didn’t want anything to do with that field, but I sort of stumbled into where I am now. My first job out of college was as an embalmer’s assistant at a funeral home (a story for another day) then I got into the healthcare recruiting. In 13 years (that makes me feel old), my actual degree has had nothing to do with my professional career.

2) What did you ‘plan to do’ after college and how close is that to what you’re doing at this point in your career? Were there any deviations along the way and did they help/hurt your path to your current job?
Truth be told, I’m not much of a planner. I go wherever “feels right” and love to keep my options open. So I didn’t have a specific plan once I graduated. This is probably why I ended up working at a funeral home. It seemed fun, so why not? I never could have envisioned doing what I do now.

For one, social media wasn’t really a thing. Facebook existed and MySpace was coming, but the iPhone didn’t exist and the world as we know it was vastly different. And traveling the country to speak to athletes, coaches and leaders was honestly never something I considered. I always wanted to do something “big” but I didn’t know what that was.

Along the way I went from the funeral home to the corporate world and then to starting my own businesses. There were incredible successes and failures along the way (I went 2 years without making any money). But those opportunities and situations gave me perspective on the bigger story of life, and drove me to want to help people believe they have a story worth telling.

3) What’s your best piece of advice for today’s entry-level candidates?
Know your strengths and weaknesses, be humble yet believe you’re capable. Be willing to do the work. Know your why.

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4) What do like the most about your profession?
I love being on campus and interacting with people, getting to help them realize what they’re capable of. On the social media side it’s helping players, coaches and administrators realize they have a story worth telling and guiding them in how to tell it. With leadership development, it’s helping them believe they are capable of being leaders worth following and guiding them through that process. It’s incredible to see a leader and a team truly change their culture. And the emails/calls/texts I get about the impact that our work is having on individuals, teams and even families/marriages. It’s incredibly humbling and energizing. It’s a tiring job that requires a lot of travel, but I head home every trip grateful for what I get to call work.

5) What is the biggest challenge you face in your profession?
People have gotten to a place now where they think that because student-athletes spend a ton of time on social media, that means they understand it and know how to use it well. So helping administrators realize that’s not reality, and that social media education is still crucial for these groups. I thinking also battling complacency. Fieldhouse Media has established itself as the leader in social media education for college athletics, but that doesn’t mean I can get comfortable. With Culture Wins Championships, the challenge is that the leadership space is really noisy and crowded, so trying to serve leaders in order to show them how what we have to offer is different.

6) How has your industry changed during your time as a professional?
I started Fieldhouse in 2011, when the social media world was mostly Facebook and Twitter and most people were afraid of it. Today, social media is the way people communicate and new platforms continue to arrive on the scene. Early on, administrators wanted student-athletes to be scared of social media and wanted education centered on that. Today, they realize how important and valuable it is for student-athletes to use social media purposefully. I prefer to focus on the positives so that has made my job a lot easier.

7) Why do people leave your field or company? Do you agree with why they leave?
I think people leave the field because they are exhausted. Athletics is an “always on” industry and it can cause serious stress on individuals and families. People either embrace that and find the balance where they can, or they get frustrated and tired and pursue careers outside of athletics.

8) Are you considering leaving your current field or company?
Absolutely not. I genuinely love what I do.

9) What is your favorite social media platform?
Twitter, without a doubt. I love the community, the people I’ve been able to meet and the opportunities it’s provided me.

10) What was the last book you read? The last TED talk or other e-learning content you consumed?
Last book I read was Shoe Dog (the Phil Knight bio – highly recommend). Also a huge fan of the StoryBrand podcast and (shameless plug) The Liberator podcast – provided by the guys who run the GiANT Worldwide, the leadership company behind Culture Wins Championships.

11) Where do you receive your news and information?
Twitter…end of discussion. Just kidding…

A. Print Newspaper — What’s that?
B. Online Newspaper — The Oklahoman, The Tulsa World, The New York Times
C. Television — Typically tuned to ESPN or The Food Network. (I try not to watch cable news).
D. Twitter — A variety of news outlets and individual journalists (from sports to politics to culture to religion or a variety of other topics)
E. Facebook — I try to avoid Facebook

12) What are your hobbies? Do you wish you had more time to pick up a hobby?
If I’m not at work or with family/friends, I’m running, cycling or roasting coffee.

Tips For Maximizing 360 Video

Visual content is a vital part of any successful marketing strategy today. However, we’re already moving past the days of having only an image accompany every post on social media. Many brands are using animated GIFs or animated infographics, while others are using short videos to promote their content.

Video is no longer “nice” to include in your marketing plan. It’s a crucial marketing tactic and is a powerful way to communicate your brand story, explain why you are different and build relationships with your fans, customers and evangelists.

The most recent statistics prove that video not only works, but works well. In fact, 92% of mobile video consumers share videos with others. Brands can no longer ignore the power of video.

360 video and virtual realty is the latest type of visual content that you can add to your marketing toolbox. The library of 360 video content is growing by the day as more and more platforms like YouTube and Facebook support 360 viewing capability.

This latest innovation can allow brands to produce extremely unique content for their audiences. But, I must caution you, don’t just do 360 video to say you’re doing 360 video. Below I offer some things to consider to make sure your content is unique and compelling for your target audience.

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1) It’s all about your personas – Every piece of content you produce should appeal to and be created for your buyer personas. Not familiar with the term “buyer persona?” Maybe you call it your target audience, or your core audience. Maybe you just refer to them more commonly as “readers” or “fans.” Whatever you call them, they are the representations of your ideal customers based on market research and real data you gather about them. Any good marketer needs to know their personas inside and out and always create content they want. If you dip your toes into the 360 video realm, you have to make sure this is something they want or will watch. You don’t want to produce a 360 video, just say you did. Which brings me to my next point…

2) Always bring value – Don’t ever produce content “just because” or “because everyone else is doing it.” You never know, they may be producing something their personas don’t want or they may also just be trying to keep up with the trends. If you feel you have the data at hand to produce 360 content, then your strategy team must plan to bring value. What types of video will your personas like? What makes it unique? What will set it apart from from your other content or campaigns? What I’ve seen work when it comes to franchises or athletics departments is exclusive content. Taking fans to places they can’t normally go. I’m talking about locker room or facility tours, pregame and postgame access, celebrations, team travel, etc. You can immerse your fans in occurrences like this with 360 video to bring them even closer to the team. For brands, 360 video works for new product unveilings and storytelling pieces. The brands able to leverage 360 at the moment are outdoor adventure brands, automobile makers and movie studios.

3) Think of the end product first – Once your marketing team has used available data to help decide you’re ready for 360 video and has developed a list of content ideas that may work, it is time to work backwards. What do I mean by that? I mean that the story you tell will shape the 360 experience for your personas. You’ll need to think of the ultimate end-user experience and how they will navigate this 360 video. Do you need to control the immersive experience and what the viewer is looking at? Will that further complicate the video? Do you need a guide in the form of a voiceover? Are you changing locations or will there be transitions? How will the viewer know how to navigate? Will you have to add post production to replicate a menu or navigation controls in case the viewer isn’t looking in the right direction? These are all questions that will need to be addressed and planned out prior to scheduling the video production. Trust me, this may seem like a lot of planning, but it will be reflected in the final product. After all, your goal is to produce a quality piece of content that your personas want to consume.

If you’d like some confirmation on how you can use video in various ways to reach your target personas, check out this post. Additionally, if you need some data to present to your team or superiors in your next marketing meeting, check out these stats from HubSpot.

Each of the points above could quite possibly be a blog post on its own. There are so many things to consider when it comes to producing quality video content, let alone the latest in 360 video content. In my opinion, the tips above are the most important to keep in mind in your next marketing meeting. Video content marketing has to be a part of your marketing strategy in 2017 and following the above will ensure your fans love the final product.

Professional Development Q&A with Karen Freberg

This post is the second in a series of Q&A sessions with friends, former colleagues, acquaintances and other contacts who I consider both influential and inspirational. Each of these individuals possesses a skillset that I believe you will find valuable. They have each made an impact throughout my career path and I wanted to feature them in this series.

Name: Karen Freberg (@kfreberg)
Profession: Assistant Professor in Strategic Communications
Degree: Ph.D from the University of Tennessee (Communications), M.A from University of Southern California (Strategic Public Relations), and B.S from University of Florida (Public Relations).

If I remember correctly, I started following Karen on Twitter within the last year. In fact, I believe I discovered her via my first Q&A subject Chris Yandle. Social media is a funny thing, you can really feel like you get to know someone based on their Twitter, Instagram or Snapchat content. You can also get introduced some very cool people whom you might not have otherwise got to know.

Through Twitter I learned early that Karen is not only a passionate instructor of all things social media, she’s a practitioner as well. There are so many speakers, instructors and others out there who discuss social and its best practices and it becomes obvious they’re not practicing what they preach. Karen however is active on social, especially on Twitter and Snapchat and she was an obvious choice to feature on my blog. I hope you enjoy the following tidbits and advice from Karen Freberg.

1) How does your current profession align with the degree you graduated with? If you have held other jobs, how closely have they been aligned?
I’d have to say my current role is very closely aligned. I always knew I wanted to go into teaching, but I didn’t know in what until I discovered PR during my first year at the University of Florida. I was a pre-med major (didn’t last long) before switching to psychology. However, thanks to my athletic academic advisor at the time, she saw what I was doing in promoting myself as a student-athlete online (websites, newsletters, etc) and suggested PR. Took my first class and the rest is history!

2) What did you ‘plan to do’ after college and how close is that to what you’re doing at this point in your career? Were there any deviations along the way and did they help/hurt your path to your current job?
Pretty close! I have always been a fan of technology, so teaching courses in strategic communications and social media really make sense to me. It’s been a fun journey and one that makes me very happy. It’s a combination of research, teaching, mentorship, and practicing what I am preaching in class with consulting and speaking engagements.

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3)What’s your best piece of advice for today’s entry-level candidates?
Learning does not end after school. You are going to have to work hard, continue educating yourself, and networking within and outside of your chosen field. This is a field that is constantly changing, so you need to work hard to keep up.

4) What do like the most about your profession?
The fact that it is constantly changing and evolving. I get bored REALLY easily and if I was doing the same thing every day – that wouldn’t work. I love learning and exploring new ways of solving problems, identifying opportunities, and helping others.

5) What is the biggest challenge you face in your profession?
I’d say time management. We all have time, but we decide to spend it on certain things. It’s our most precious currency and we have to make the most of it. Some people do, but a lot of people don’t.

6) Has your industry changed during your time as a professional?
YEP! I remember when I was working and doing my internships, MySpace was the place to be. However, I try to actively take on projects and consult so I am able to stay in touch with the profession still as an educator. Plus, my research is very much on the applied side, so that also helps.

7) Why do people leave your field or company? Do you agree with why they leave?
I have had a few friends leave academia to go into practice, and I think it all comes down to what their overall goals are personally. Each case was different – but life is a journey and I have always supported my friends in their decisions. Thanks to social media, we all are able to stay in touch!

8) Are you considering leaving your current field or company?
NOPE. Never has crossed my mind. Love what I do!

9) What is your favorite social media platform?
This is a hard one!! I’d have to say Twitter for networking and being able to connect my students with professionals. It’s been my go to platform for my classes for years. I’d have to say I am also a fan of Snapchat and Instagram (especially Instagram Stories) is slowly growing on me.

10) What was the last book you read? The last TED talk or other e-learning content you consumed?
I read Mark Schaefer’s latest book “Known” and it was pretty good. I am an avid reader of online content and the last piece I read was an article about why people were leaving Snapchat to go over to Instagram. Fascinating!

11) Where do you receive your news and information?
I’d have to say a variety of places. I spend about 15 minutes at the beginning of the day to catch up with what is happening in the field, society and world. I have a list of industry, local, national, and international resources I check on a regular basis. This is my morning routine always with a cup of coffee in hand.

12) What are your hobbies? Do you wish you had more time to pick up a hobby?
Love working out and cooking. I am currently training for my second mini marathon (did my first one last year to celebrate my 10 year anniversary of my retirement from track and field!) I also love photography and traveling. I have a few trips planned out for this spring as well as summer (including going to the Cannes Lions Festival) for work, which I am excited about. Exploring new places, cultures, and environments helps spark my creativity and appreciation of the wonderful world we live in.